If your employer’s 401(k) is administered by Empower (one of the largest 401(k) record-keepers in the U.S.), you may need to take a loan, roll it over to an IRA, or withdraw it at some point. This guide covers every major 401(k) action: how to initiate it, the fees and tax implications, processing times, and the gotchas that trip up many account holders.
For the broader Empower ecosystem, see Is Empower Worth It?.
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What’s in this guide
- Quick reference for each action
- Empower 401(k) loan
- Loan limits, interest rates, and repayment
- What happens if you leave your job with an outstanding loan
- Empower 401(k) rollover to IRA
- Rollover types — direct vs indirect
- Empower 401(k) withdrawal
- Hardship withdrawal vs in-service withdrawal
- Tax implications
- Common mistakes
- FAQ
Quick reference for each action
| Action | When you can do it | Tax implications | Processing time |
|---|---|---|---|
| Loan | While employed (typically) | Tax-free if repaid on schedule | 1-2 weeks |
| Direct rollover | After leaving employer (or in-service if 59.5+) | Tax-free if rolled to traditional IRA | 2-4 weeks |
| Roth rollover | Same as above | Taxable on rollover | 2-4 weeks |
| Withdrawal under 59.5 | While employed (hardship) or after | 10% penalty + ordinary income tax | 1-2 weeks |
| Withdrawal at 59.5+ | Anytime | Just ordinary income tax | 1-2 weeks |
| RMD (age 73+) | Required annually | Ordinary income tax | Ongoing |
Empower 401(k) loan
How to initiate:
- Sign into empower.com with your 401(k) credentials.
- Navigate to Account → Loans.
- Click Request a Loan (or “Apply for a Loan”).
- Specify:
- Loan amount.
- Repayment period.
- Reason (general or qualifying event).
- Review terms.
- Submit.
- Wait for employer plan approval.
- Funds disbursed via direct deposit or check.
Processing typically: 5-10 business days for approval; funds arrive within 1-2 weeks total.
Loan limits, interest rates, and repayment
Loan limits (per IRS rules):
- Maximum: lesser of $50,000 or 50% of vested balance.
- Minimum: typically $1,000.
- Per-loan limits in your plan may apply.
Interest rates:
- Set by your plan, typically prime rate + 1-2%.
- Interest is paid back to your own 401(k), not to a bank.
Repayment:
- Through payroll deduction automatically.
- Typical term: up to 5 years (longer for primary home purchase).
- Quarterly minimum payments required.
- Pre-payment usually allowed.
Pros of a 401(k) loan:
- Interest goes to yourself.
- No credit check.
- Fast access to funds.
- No tax implications if repaid.
Cons:
- If you can’t repay (lose job, etc.), the loan becomes a distribution.
- Funds taken out aren’t earning market returns.
- Repayments are after-tax dollars (effectively double-taxation on the interest).
What happens if you leave your job with an outstanding loan
This is the biggest 401(k) loan trap:
- When you leave (quit, fired, laid off), the loan typically becomes due in full.
- Most plans give a grace period (60 days or end of year + tax filing deadline).
- If unpaid, the outstanding balance becomes a distribution:
- Treated as taxable income.
- 10% early-withdrawal penalty if under 59.5.
- 401(k) records this as a “deemed distribution” on your 1099-R.
Workaround:
- Repay the loan immediately if you have funds.
- Roll over the 401(k) to an IRA at your next institution; the loan converts to a distribution but you can usually still rollover the remaining balance without further penalty.
Empower 401(k) rollover to IRA
After leaving your employer (or for in-service 59.5+ withdrawals where allowed):
- Open an IRA at your destination broker (Fidelity, Vanguard, Schwab, etc.).
- Initiate the rollover at Empower:
- Empower → Distributions → Rollover.
- Specify destination broker info.
- Choose direct rollover (recommended) — funds transfer broker-to-broker.
- Empower processes the rollover:
- 2-4 weeks typical.
- Funds liquidate (most plans require sale of holdings).
- Direct transfer to your IRA.
- At the new broker:
- Funds arrive as cash.
- You re-invest per your plan.
The rollover is tax-free if done correctly via direct rollover.
Rollover types — direct vs indirect
Direct rollover (recommended):
- Funds transfer broker-to-broker.
- Never touches your bank account.
- No tax withholding.
- No 60-day deadline.
- Tax-free.
Indirect rollover:
- Empower mails you a check.
- You have 60 days to deposit into a new IRA.
- Empower withholds 20% for taxes (you must replace this from other funds).
- If you miss the 60-day deadline, the entire amount is taxable + penalty.
Always do direct rollovers. Indirect is a trap.
Empower 401(k) withdrawal
Withdrawing money from your 401(k) (vs. loan or rollover):
- Empower → Distributions → Withdrawal.
- Choose:
- Full withdrawal — entire balance.
- Partial withdrawal — specific amount.
- Specify reason:
- Termination of employment (most common).
- Reaching 59.5 (penalty-free).
- Hardship (qualifying event).
- Death/disability (rare).
- In-service withdrawal (some plans, 59.5+).
- Specify destination (your bank account).
- Submit.
Processing: 1-2 weeks.
Hardship withdrawal vs in-service withdrawal
Hardship withdrawal:
- For specific qualifying events: medical expenses, primary home purchase, education, foreclosure prevention.
- Subject to 10% early-withdrawal penalty if under 59.5 + ordinary income tax.
- Limited to amount needed to address the hardship.
In-service withdrawal:
- Some 401(k) plans allow it at age 59.5 even if still employed.
- No 10% penalty (because over 59.5).
- Just ordinary income tax.
For specific qualifying-event details, consult your plan summary or call Empower at the 401(k) number on your account.
Tax implications
Pre-tax 401(k) (Traditional):
- Contributions reduced your taxable income when made.
- Withdrawals are fully taxable as ordinary income.
- 10% early penalty if under 59.5.
Roth 401(k):
- Contributions made with after-tax dollars (no current tax benefit).
- Qualified withdrawals (after age 59.5 + 5-year hold) are tax-free.
- Non-qualified withdrawals: earnings portion is taxable.
Mixed accounts: If you have both pre-tax and Roth contributions, withdrawals are typically pro-rata.
State taxes apply on top of federal for most states.
Common mistakes
-
Not rolling over after leaving — leaving 401(k) at old employer is fine but can complicate management. Most people benefit from rolling to a low-cost IRA.
-
Indirect rollover — choosing “send check to me” instead of direct rollover. The 20% withholding + 60-day deadline traps many.
-
Hardship withdrawal as easy option — taking 401(k) funds when other options exist (loan, savings, etc.) is expensive (taxes + penalties).
-
Not rolling over loan balance — if you leave with an outstanding loan, you can typically roll over the remaining balance + treat the loan as distribution (still taxable + penalty but at least you preserve some).
-
Premature withdrawal — withdrawing before 59.5 unless absolutely necessary; the 10% penalty + tax stings.
-
Forgetting RMDs — at age 73+, Required Minimum Distributions apply. Missing them triggers 25% penalty.
-
Not optimizing fund choices — many people leave their 401(k) in default funds with high fees. Use Empower’s Fee Analyzer.
Try Empower Free →
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FAQ
Can I take multiple 401(k) loans?
Yes, subject to plan limits and aggregate maximum.
What happens to my 401(k) loan if I get fired?
Same as voluntary leaving — typically becomes due. Grace period varies by plan.
Can I rollover a 401(k) to a Roth IRA?
Yes (Roth conversion). Pre-tax balance becomes taxable when converted; pay the tax now to avoid future RMDs and have tax-free withdrawals.
How long does Empower take to process a rollover?
2-4 weeks typically. Larger amounts or complex plans take longer.
Can I rollover Empower 401(k) directly to Fidelity?
Yes — direct broker-to-broker rollover. Open the Fidelity IRA first, then initiate at Empower.
Will my Empower 401(k) loan be reported on my credit?
No. It’s not a traditional loan; doesn’t affect credit.
Can I take a hardship withdrawal for student loans?
Generally no — student loans aren’t typically a qualifying hardship. Education expenses (tuition) may qualify.
What if my employer changes 401(k) administrators?
Your assets transfer to the new administrator. Read the transition documents carefully; sometimes there’s a brief blackout period.
Can I rollover Roth 401(k) to Roth IRA tax-free?
Yes, if direct rollover.
What’s the difference between “termination distribution” and “rollover”?
Termination distribution = take cash; tax + penalty applies. Rollover = transfer to IRA; preserves tax-deferred status.
Related reading:
- Is Empower (Personal Capital) Worth It?
- Empower Fees Explained
- Empower Retirement Planner Guide
- Empower vs Fidelity vs Vanguard vs Schwab
- How to Cancel Empower
- Is Empower Safe? Data Breach & Lawsuits