Your mPerks PIN is the 4-digit code Meijer asks for at checkout, alongside your phone number, to apply your loyalty offers and accumulated rewards. If you’ve forgotten it, want to rotate it for security, or just need a code that’s easier to remember at the register, this guide walks through the verified change flow on the Meijer app and Meijer.com. Steps below are verified against Meijer’s Customer Care Service Portal (KB0015589) as of May 2026.
Quick rule: mPerks PIN is always 4 digits. You’ll need your current PIN to change it. If you’ve forgotten the current PIN entirely, you have to call Meijer Customer Care — there’s no online “forgot PIN” reset path.
Two scenarios — read this first
Meijer treats PIN management two different ways depending on whether you remember your current PIN:
Scenario A — You know your current PIN. You can change it yourself, in the app or on Meijer.com, using the steps below. The change is immediate.
Scenario B — You forgot your PIN. Meijer doesn’t expose an online self-serve reset for forgotten PINs. You must call Meijer Customer Care at 1-877-E-Meijer (1-877-363-4537), available 7am–10pm EST, Sunday through Saturday. They’ll verify your identity and reset the PIN.
Everything below covers Scenario A. If you’re in Scenario B, jump straight to the phone number.
Change your mPerks PIN on Meijer.com
The web flow lives under your Account Overview’s Profile tab.
- Go to Meijer.com and log into your Meijer digital account.
- Select the person icon next to your name in the upper right-hand corner. If your name doesn’t appear next to the icon, you need to click the icon and sign in first.
- Select Account Overview.
- Under the Profile tab, click View Profile.
- Click the pencil icon in the mPerks Preferences section.
- Enter your current PIN, then your new 4-digit PIN.
- Click Save.
Your new PIN is active immediately. The old PIN stops working as soon as the save completes — there’s no propagation lag like with some loyalty programs.
Change your mPerks PIN in the Meijer app
The app flow is nearly identical to the website with one navigation difference:
- Open the Meijer app and make sure you’re logged in.
- Tap the person icon next to your name in the upper right-hand corner. If your name isn’t next to the icon, tap the icon and sign in first.
- Tap View Profile in the Profile section.
- Tap the pencil icon in the mPerks Preferences section.
- Enter your current PIN, then your new 4-digit PIN.
- Tap Save.
The app skips the “Account Overview” intermediate screen — you go straight from the profile icon to View Profile. Otherwise, the mPerks Preferences section and pencil icon are identical to the web.
What if I forgot my mPerks PIN?
Two facts to know:
- There’s no online self-serve reset. Forgot-PIN flows like email password resets don’t exist for mPerks PINs.
- Customer Care can reset it over the phone after identity verification. Call 1-877-E-Meijer (1-877-363-4537) between 7am and 10pm EST.
What they’ll typically ask for:
- Your registered phone number (this is your mPerks login)
- Your name and email on file
- Your registered home ZIP code
Once verified, they’ll either send a temporary PIN to your phone or set a new one for you. Change it from the temporary value using the steps above as soon as you’re back in your account.
Workaround at checkout if you forgot your PIN mid-trip
If you’re standing at a Meijer register and can’t remember your PIN, scan your barcode in the Meijer app instead. The app generates a barcode that the cashier scans to apply mPerks without needing the PIN at all. This skips the PIN entry entirely.
To find the barcode in the Meijer app: open the app while logged in, and the barcode is typically on the home screen or under the wallet/loyalty section, depending on the current app version.
What changes after you update your PIN
| What | Effect |
|---|---|
| Existing mPerks rewards | Unchanged. Your accumulated rewards stay active. |
| Saved offers and clipped coupons | Unchanged. Same account, new PIN. |
| Pharmacy account PIN | Separate — Meijer Pharmacy uses a different PIN. Changing your mPerks PIN does not change your pharmacy PIN. |
| In-store checkout | Use the new PIN starting with your next checkout. |
| Online orders | Use the new PIN for digital purchases too. |
| Devices logged in | The PIN change applies account-wide; no need to update each device separately. |
Common errors and fixes
“Current PIN incorrect” You’ve entered the old PIN wrong. After 3-5 wrong attempts, mPerks may temporarily lock the change. Wait an hour or call Customer Care.
Pencil icon is missing Most often the app or browser is out of date. Update the Meijer app via the App Store or Play Store, or refresh the page in a fresh browser session.
“PIN must be 4 digits” Meijer enforces exactly 4 digits — no more, no less, no letters. Don’t include spaces.
“Phone number not recognized” when calling Customer Care Make sure you’re using the phone number registered to mPerks (the one you used at signup), not the phone you’re calling from now if it’s different.
Pharmacy PIN confusion mPerks PIN and Meijer Pharmacy PIN are separate accounts. Meijer’s Help Center is explicit on this — changing one doesn’t affect the other. If you can’t log into pharmacy, that’s a different reset flow through Meijer Pharmacy.
Couldn’t change PIN — kept getting timed out Sign out fully, close the app/browser, sign back in, and try once more. Meijer’s session sometimes expires mid-flow.
PIN security best practices
- Don’t reuse your debit card PIN as your mPerks PIN. Different security profiles, different exposure surfaces.
- Don’t use 1234, 0000, or your birth year — predictable PINs defeat the purpose. Pick something unrelated to public info.
- Rotate periodically — every 6-12 months is a reasonable cadence for non-financial loyalty PINs. Don’t share with friends or family who shop on your account.
Looking for grocery delivery options?
mPerks is great in-store, but if you want delivery instead of trekking to Meijer, a few solid alternatives:
Shipt → — Target’s grocery delivery service. Same-day delivery in most metros. Free trial available for new members. Often delivers from Meijer alternatives in your area.
Amazon Fresh / Whole Foods (SNAP/EBT eligible) → — Amazon’s grocery delivery, with SNAP/EBT support. Often the cheapest per-item.
DoorDash → — DashPass now covers many grocery stores too, including some Meijer-area chains, in addition to its restaurant network.
If you’re sticking with Meijer, the Meijer app’s barcode-at-checkout trick is the best workaround for forgotten PINs.
FAQ
Is my mPerks PIN the same as my Meijer Pharmacy PIN?
No. They’re separate accounts with separate PINs. Changing one doesn’t affect the other.
How many digits is my mPerks PIN?
Always 4 digits. No more, no less, no letters.
What if I forget my PIN and Customer Care isn’t available?
Customer Care hours are 7am–10pm EST, every day of the week. Outside those hours, the in-app barcode at checkout is the workaround until you can call.
Can I change my mPerks PIN in-store at the register?
No. PIN changes happen only through the app or website while you’re logged into your Meijer digital account.
Can I disable the PIN entirely?
No. The PIN is required for in-store offer redemption. The barcode-at-checkout option in the Meijer app is the closest thing to a no-PIN flow.
Does changing my PIN log me out of the Meijer app?
No. The change is silent — your session stays active.
How often should I change my PIN?
Every 6-12 months is a reasonable cadence. Change immediately if you suspect someone else has your phone number + PIN combination.
Can I change my PIN from a different phone number?
You can change the PIN from any device, as long as you’re logged into your account on that device. The phone number associated with mPerks doesn’t have to match the phone you’re using.
Where does Meijer’s official guide live?
help.meijer.com — How do I find, change or reset my mPerks PIN? (KB0015589). Meijer’s Customer Care Service Portal maintains it directly.
Related reading:
- Does Shipt Take EBT/SNAP?
- How to Add SNAP EBT Card to DoorDash
- How Shipt Works at Target
- Shipt vs Instacart for Customers
- How to Remove a Payment Method from Walmart