If you received a DoorDash gift card — physical or eGift — redeeming it on the website is a six-step workflow. Below is the redeem flow with our walkthrough, plus the separate flow for buying a gift card to send to someone else.
Redeem a DoorDash gift card (web)
- Open the DoorDash website and click Sign In.
- Sign in with your email and password.
- Click the three horizontal stacked lines at the top-left of the screen.
- From the menu, click Gift Card.
- On the gift card page, enter your gift card PIN in the redeem section.
- Click the Redeem Gift Card button.
The balance is added to your account immediately and visible at checkout.
Buy a DoorDash gift card (web)
- Open the DoorDash website and click Sign In.
- Sign in with your email and password.
- Click the three horizontal stacked lines at the top-left of the screen.
- Click Gift Card from the menu.
- Click Buy Gift Card.
- Customize the gift card: select the design.
- Select the card value (between $25 and $500; click Custom for other amounts).
- Select the delivery option (email or text message).
- Enter recipient name, email or phone number, gift message, and sender name.
- Optionally change the send date in the Send Date field.
- Click Add to Cart and complete checkout.
What DoorDash gift cards cover
- Order subtotal (the food/groceries you order)
- Delivery fee
- Service fee
- Driver tip
- Tax (in most jurisdictions)
- DashPass subscription (yes — gift cards can pay for a DashPass renewal)
What gift cards typically don't cover: - Cash withdrawal - Refund to a different payment method - Transfer to another DoorDash account
How the balance applies at checkout
Once redeemed, the gift card balance shows as a payment method at checkout. DoorDash automatically applies it before charging your default credit/debit card:
- Place a DoorDash order normally.
- At checkout, the gift card balance shows under Payment with your other methods.
- The order subtotal is deducted from the gift card balance first.
- If the order exceeds the gift card balance, the remainder charges to your default payment method.
- The remaining gift card balance carries over to your next order.
What changes after you redeem
| What | Effect |
|---|---|
| Gift card balance | Added to your DoorDash account |
| Visible at checkout | Yes, under Payment methods |
| Expiration | Most DoorDash gift cards don't expire (state law varies) |
| Transferable | No — once redeemed, balance is tied to your account |
| Refundable | Generally not — DoorDash gift cards aren't typically refunded for cash |
Common gift card errors and fixes
"Gift card code invalid" — check for typos. If still invalid, contact DoorDash support — codes can occasionally be deactivated due to fraud holds.
"Gift card already redeemed" — the code was previously claimed. Contact DoorDash support and the gifter — there may be an issue with how the gift was sent.
"Balance not showing at checkout" — sign out and sign back in. The balance should appear under Payment methods.
"Card balance is wrong" — check Account → Payment for current balance. If it doesn't match what you redeemed, contact DoorDash support.
"Can I split between gift card and credit card?" — yes, DoorDash automatically uses the gift card first and charges the remainder.
"Tip larger than my gift card balance" — same as the order — the gift card covers what it can, the rest charges to default payment.
Order on DoorDash DashPass for unlimited reduced-fee delivery on eligible restaurants and grocery partners. New users often get $0 delivery on first orders. Open DoorDash →
FAQ
Do DoorDash gift cards expire?
Most don't, but state law varies. Check the back of physical cards or the gift email.
Can I use a gift card to pay for DashPass?
Yes — DashPass renewals can charge to gift card balance.
Can I get cash back from a DoorDash gift card?
Generally no — DoorDash gift cards aren't refundable for cash.
Can I transfer balance to another DoorDash account?
No. Balance is tied to the redeeming account.
Can I use multiple gift cards on one order?
Yes — redeem each separately to your account, and they aggregate into one balance.
What if I never use the gift card?
The balance sits in your account until you do.
Can I use a gift card on a tip?
Yes — gift cards can pay tip as part of the order total.
Related reading:
- How to Cancel DoorDash DashPass
- How to Gift DoorDash DashPass
- How to Save Money on DoorDash
- How to Get a DoorDash Refund
Affiliate Disclosure & Disclaimers:
We may earn an affiliate commission if you sign up for DoorDash or DashPass through a link on this page; the price you pay is the same. We don't compensate or otherwise influence DoorDash for editorial content. Pricing, fees, and feature availability cited above are based on DoorDash's published documentation as of the date noted above and may change — always confirm in-app or on doordash.com before making purchase decisions. Not financial, legal, or tax advice — consult a qualified professional for your specific situation.